Privacy Policy

This Privacy Policy explains how LimassolRental.com collects, uses, and protects your personal information when you use our website, contact us, or make a booking.

1. Who We Are

LimassolRental.com is operated by ThreeColorsRealty, based in Limassol, Cyprus (“we”, “us”, or “our”).

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), we are responsible for the personal data we collect through our website and booking process.

2. Information We Collect

We may collect the following personal information:

• Your name

• Email address

• Phone or WhatsApp number

• Check-in and check-out dates

• Number of guests

• Property selected

• Booking details and special requests

• Messages and communications you send to us

• Information necessary to process your booking or provide your accommodation

When required for identification, check-in, legal, or regulatory purposes, we may also request appropriate identification details.

Payment information is processed securely by our payment provider. We do not store full payment card details on our website.

We may also automatically receive basic technical information when you visit the website, such as your IP address, browser type, device information, and information required for the website to function properly.

3. How We Use Your Information

We use personal information where necessary to:

• Process and manage your booking

• Provide accommodation and related services

• Communicate with you before, during, and after your stay

• Send booking confirmations, check-in information, and other important booking-related messages

• Process payments and security deposits

• Respond to enquiries and customer support requests

• Maintain the security and proper operation of our website and booking system

• Prevent fraud or misuse of our services

• Comply with applicable legal, tax, accounting, and regulatory requirements

We do not sell your personal information.

4. Legal Basis for Processing

Under the GDPR, we process personal data based on one or more of the following legal grounds:

• Performance of a contract — where processing is necessary to manage your booking and provide accommodation

• Legal obligation — where we are required to keep or provide information under applicable law

• Legitimate interests — for purposes such as website security, fraud prevention, customer service, and improving our services

• Consent — where consent is required by law

5. Payments

Payments and security deposits may be processed through third-party payment providers such as Stripe.

Payment providers process payment information according to their own privacy and security policies.

We do not store your full credit or debit card details on LimassolRental.com.

6. Service Providers and Data Sharing

We may share personal information with trusted service providers when necessary to operate our business and provide your booking.

These may include:

• Hostaway — for property management, reservations, and guest communication

• Stripe — for payment processing and security deposits

• Website hosting, security, and technical service providers

• Professional advisers, such as accountants or legal advisers, where necessary

• Government or public authorities where disclosure is required by law

These providers only receive information necessary to perform their respective services.

7. International Data Transfers

Some of our service providers may process personal data outside Cyprus or the European Economic Area (EEA).

Where required, appropriate safeguards are used to protect personal data in accordance with applicable data protection laws.

8. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Certain booking, payment, accounting, or guest information may need to be retained for longer periods where required by applicable tax, accounting, legal, or regulatory obligations.

When personal data is no longer required, it may be securely deleted or anonymized.

9. Cookies

LimassolRental.com may use essential cookies and similar technologies required for the website and booking functionality to operate correctly.

At this time, we do not use advertising or behavioural tracking technologies such as Google Ads, Meta Pixel, or Microsoft Clarity.

If we introduce analytics, advertising, or other non-essential cookies in the future, this Privacy Policy and our cookie practices may be updated accordingly.

You can also control cookies through your browser settings. Disabling essential cookies may affect certain website features.

10. Your Data Protection Rights

If the GDPR applies to you, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data in certain circumstances

• Request restriction of processing

• Object to certain processing

• Request a copy of your personal data in a portable format

• Withdraw your consent where processing is based on consent

Some rights may be limited where we are required to keep information for legal, tax, accounting, fraud-prevention, or other legitimate purposes.

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection or another competent data protection authority.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, loss, alteration, or misuse.

However, no website, online service, or method of electronic transmission can guarantee absolute security.

12. Children’s Privacy

Bookings may only be made by adults.

Children may stay at our properties as part of a booking made by an adult. Where necessary, we may process limited information relating to children included in a reservation for the purpose of providing the accommodation or complying with applicable legal requirements.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party services.

These third parties may process personal information according to their own privacy policies. We recommend reviewing their privacy policies when using their services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements.

The latest version will always be published on this page, together with the date of the most recent update.

15. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us:

Email: threecolorsrealty@gmail.com

WhatsApp: +357 96 911 774